What are cookies?
What sort of cookies does this website use?
Internally, we categorise these in three ways:
These cookies enable you use all the different parts of the site and without them we cannot provide you with a service.
Some examples of how we use these cookies are:
- Signing in to your account securely.
- Remembering the preferences you set on this page.
- Carrying our requests initiated by you.
- Detecting and preventing fraud.
Performance Tracking Cookies
Performance cookies are used to collect and report on, for example, information about which pages visitors go to most often. This helps us provide a better user experience.
Google Analytics is used on this site, and in some of our mobile apps, to help us understand how the site is used. It uses a set of cookies to collect information and report website usage statistics without personally identifying you to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie.Opt-out of Google Analytics cookies.
FullStory session tracking is used on this site, to help us understand where there are usability issues on the site. It uses a single cookie to store your a reference to your session and let’s us relate the information to your account.Opt-out of Fullstory tracking.
To track Cashback purchases with retailers we use affiliate networks. These affiliate networks do not receive any information about you from us, however, we do share a unique per-visit ID with them to enable your Cashback to be correctly credited to you. This is held in a “tracking cookie” whilst you complete your purchase with the chosen retailer.
You can learn more about how this information is held in their Privacy Notices:
The retailers that you visit may also place their own cookies on your device when you transact with them. Those cookies will be governed by their own policies and we are not responsible for any acts and omissions (including in relation to their cookie and privacy policies) by them.
Can a website user block cookies?
Do we track whether users open our emails?
Our emails often contain a single, email-unique "pixel" to tell us whether you have opened the emails, and we can identify which links have been followed. We use this information so that we can understand what content is interesting to our users. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device at all, please unsubscribe from our email communications.